6 Factors Luxury Hotels Have in Common and Why

6 Factors Luxury Hotels Have in Common and Why

酒店的客人对他们的访问各种期望。一个家庭可能希望与连接门或室外游泳池较大的房间。人们对商务旅行可能需要一个舒适的地方睡觉,二十四小时客房服务。

他们会看到无数的酒店找到他们想要的东西,这就是为什么奢侈品品牌需要脱颖而出。他们可能有不同的位置或奖励计划,但客人也希望看到一些共同的特征。当他们入住,他们会知道会发生类的添加水平。

Here are six factors luxury hotels have in common and why. Guests want to see these features before and after they book their rooms so they feel like they’re getting the most from their purchase.


1. Instant and Reliable Communication

当其他人查看标准的酒店的网站,他们可能有他们需要回答问题,所以他们有信心预订房间。如果他们不能在电话到达的工作人员,就不能很好地对物业反映。这同样适用于无法到达的工作人员为现场嘉宾,这就是为什么豪华酒店所有的工作很难提供及时可靠的通信。

配齐了工作人员的手机,从房间到前台提升客人的体验酒店的应用程序和直接线短信。如果他们觉得支持,客人将欣赏酒店的豪华越来越想回来。


2. Rooms With Modern Interior Design

Anyone can book a hotel room and find a place to sleep, but the appearance of each room is essential in creating a luxurious property. Go beyond the standard red carpets and beige bedding when you装修的客房拥有现代室内设计tips, like mixing white or black. You can also choose pastel or peaceful color palettes that catch the eye and create an environment that promotes rest for a more traditional look.


3.独特的现场服务

而其他酒店将标准expectat会面ions for on-site amenities, luxury hotels amp things up. Services may include a 24-hour fitness center with luxury equipment and weekly classes. The lobby could double as a social area with couches and meeting space.

豪华服务还可以包括客人的需要转诊,像本地遛狗或保姆的企业。遮掩的免费停车场和洗衣其他津贴,使豪华酒店,从竞争者中脱颖而出。


4.专业照明装置

When people look at online photos or step into the lobby of a luxury hotel, one of the first things they notice is the lighting. Although they may not realize it, light affects what they think about the property and determines if they feel welcomed.

基于服务的供应商,如酒店,当他们使用适当的照明体验到更多的成功。这是高品质的待客体验的一个组成部分,因此可以考虑将它添加到你的财产。


5.丰富的在线信息

Typical hotels may not have the resources to update their websites frequently. New programs, email addresses and upcoming events sometimes go unnoticed by staff. Guests require accurate online information so they can make the best call about where they’ll stay. If they can’t reach someone with a quick phone call, the website is all they have.

Luxury hotels all have updated websites that are easy to navigate and learn from. Tabs along the side of the page, clear headers and bullet points streamline information so guests learn everything they need to know about what the property offers.


6.快速解决问题的工作人员

很多人有经验的工作人员不足的是毁了他们的行程。豪华酒店的客人应该不会有这个问题,因为总是这些属性培养他们的工作人员快速有效地响应任何问题。无论兼职和全职员工促进无缝的客户体验。


Consider Your Property

任何酒店可以实现这些技巧来提升自己的财产。安装更好的照明,列车工作人员和维持与客人开放的沟通,使他们留下持久的积极回忆。